FREQUENTLY ASKED QUESTIONS


  1. What is Give-A-Load?
    Give-A-Load is Sun Cellular’ service that enables Sun Postpaid and Sun Prepaid subscribers to send load credits to other Sun Prepaid subscribers.

  2. Who can use Give-A-Load?
    Sun Postpaid and Sun Prepaid subscribers in the Philippines can use the service to give load to other Sun Prepaid subscribers.

  3. How do I use Give-A-Load?
    Text GIVE<space>amount or promo keyword<space>11-digit mobile number and send to 2292.
    Example: To give P50 regular load, text GIVE 50 09221234567 or to give GIGA VIDEO 50, text GIVE GVD50 09221234567 to 2292.

  4. What are the valid load amount per transaction?
    Subscribers can give regular load from P10 to P50 per transaction.

  5. What promos can I give?
    Below are the promos that you can send via Give-A-Load.

    Promo Description Price ValidityKeyword
    GIGA VIDEO 50 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, iflix, Cignal Play + 1 GB + UNLI ALLNET Texts P50 3 days GVD50
    GIGA VIDEO 99 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, iflix, Cignal Play + 2 GB P99 7 days GVD99
    GIGA VIDEO 299 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, iflix, Cignal Play + 4 GB P299 30 days GVD299
    GIGA VIDEO+ 75 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, iflix, Cignal Play + 1 GB + UNLI TRINET Calls + UNLI ALLNET Texts P75 3 days GVT75
    GIGA VIDEO+ 149 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, iflix, Cignal Play + 2 GB + UNLI TRINET Calls + UNLI ALLNET Texts P149 7 days GVT149
    GIGA VIDEO+ 449 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, iflix, Cignal Play + 4 GB + UNLI TRINET Calls + UNLI ALLNET Texts P449 30 days GVT449
    CTC 10 100 MB FB EVERY DAY + 10 Trinet Mins + 50 Sun Texts + 50 texts to OTHER networks P10 1 day CTC10
    CTC 20 100 MB FB EVERY DAY + 25 Trinet Mins + 100 Sun Texts + 100 texts to OTHER networks P20 2 days CTC20
    CTC 30 100 MB FB EVERY DAY + 50 MB/day for Chat Apps + 40 Trinet Mins + 150 Sun Texts + 150 texts to OTHER networks P30 3 days CTC30
    CTC 50 100 MB FB EVERY DAY + 50 MB/day for Chat Apps + 70 Trinet Mins + 250 Sun Texts + 250 texts to OTHER networks P50 5 days CTC50
    CTU 50 50 MB + 100 MB FB EVERY DAY + 50 MB/day for Chat Apps + Unli Trinet Calls + Unli Allnet Texts P50 3 days CTU50
    CTU 100 100 MB + Unli Trinet Calls + Unli Allnet Texts P100 7 days CTU100
    CTU 450 1.5 GB + Unli Trinet Calls + Unli Allnet Texts P450 30 days CTU450
    TU 20 100 MB FB EVERY DAY + 20 Trinet Mins + Unli Sun Texts + 50 Allnet Texts P20 3 days TU20
    TU 50 100 MB FB EVERY DAY + 50 MB/day for Chat Apps + 60 Sun Mins + Unli Sun Texts P50 10 days TU50
    TU 150 100 MB FB EVERY DAY + 50 MB/day for Chat Apps + 300 Sun Mins + Unli Sun Texts P150 30 days TU150

  6. Is there a transaction fee when I give load
    For regular load, P1 will be charged as fee upon successful transaction.
    For promo packages, no transaction fee will be charged upon successful tansaction.

  7. Is there a limit to how much regular load I can give in a day?
    Yes, you can only send a total amount of P700 in a day.
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