FREQUENTLY ASKED QUESTIONS


  1. What is Give-A-Load?
    Give-A-Load is Sun Cellular’ service that enables Sun Postpaid and Sun Prepaid subscribers to send load credits to other Sun Prepaid subscribers.

  2. Who can use Give-A-Load?
    Sun Postpaid and Sun Prepaid subscribers in the Philippines can use the service to give load to other Sun Prepaid subscribers.

  3. How do I use Give-A-Load?
    Text GIVE<space>amount or promo keyword<space>11-digit mobile number and send to 2292.
    Example: To give P50 regular load, text GIVE 50 09221234567 or to give GIGA VIDEO 50, text GIVE GVD50 09221234567 to 2292.

  4. What are the valid load amount per transaction?
    Subscribers can give regular load from P10 to P50 per transaction.

  5. What promos can I give?
    Below are the promos that you can send via Give-A-Load.

    Promo Description Price ValidityKeyword
    GIGA VIDEO 50 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, Cignal Play (Total 3 GB) + 1 GB + Unli Allnet Texts for 3 days. P50 3 days GVD50
    GIGA VIDEO 99 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, Cignal Play (Total 7 GB) + 2 GB for 7 days. P99 7 days GVD99
    GIGA VIDEO 299 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, Cignal Play (Total 30 GB) + 4 GB for 30 days. P299 30 days GVD299
    GIGA VIDEO+ 75 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, Cignal Play (Total 3 GB) + 1 GB + Unli Trinet Calls + Unli Allnet Texts for 3 days. P75 3 days GVT75
    GIGA VIDEO+ 149 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, Cignal Play (Total 7 GB) + 2 GB + Unli Trinet Calls + Unli Allnet Texts for 7 days. P149 7 days GVT149
    GIGA VIDEO+ 449 1 GB VIDEO EVERY DAY for YouTube, NBA, iWant, Cignal Play (Total 30 GB) + 4 GB + Unli Trinet Calls + Unli Allnet Texts for 30 days. P449 30 days GVT449

  6. Is there a transaction fee when I give load
    For regular load, P1 will be charged as fee upon successful transaction.
    For promo packages, no transaction fee will be charged upon successful tansaction.

  7. Is there a limit to how much regular load I can give in a day?
    Yes, you can only send a total amount of P700 in a day.
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