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What is Sun Broadband Prepaid?
The Next Generation Broadband service from Sun, is now available in prepaid.
Sun Broadband Wireless Prepaid comes with a plug-and-play device. It’s compact and easy to use thus allowing you to have mobility to enjoy broadband internet.
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How can I avail Sun Broadband Wireless Prepaid?
Just pay the modem charge and get connected right away. There’s absolutely no need to submit credit documents.
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What’s the holding period for Sun Broadband Wireless Prepaid?
There’s no holding period for Sun Broadband Wireless Prepaid. Since this service is prepaid, you can load your account only when there’s a need for you to access the internet. No need to worry about monthly bills.
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What are the advantages of Sun Broadband Wireless Prepaid?
Fast;
Affordable- Get broadband internet connection for as low as P1.04/ 30 minutes (when using SBW 50 Special Load)
Easy to Use- Plug & Play; no need for phone lines .
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What are the available usage rates?
Check out our diverse line-up of loads here!
Regular Load
When using Regular Load, the applicable rate is P10 per 30 minutes. You may exhaust the 30 minutes either straight & uninterrupted or on a staggered basis within the two (2) hours consumption period. To make the most out of your regular load, you must only load amounts which are divisible by P10.
Possible load denominations are as follows:
| Denomination | Validity | Internet Broadband Usage |
| Php 10 | 1 day | Up to 30 minutes |
| Php 20 | 2 days | Up to 60 minutes |
| Php 30 | 3 days | Up to 90 minutes |
| Php 40 | 4 days | Up to 120 minutes |
| Php 50 | 7 days | Up to 150 minutes |
| Php 60 | 7 days | Up to 180 minutes |
| Php 70 | 7 days | Up to 210 minutes |
| Php 80 | 10 days | Up to 240 minutes |
| Php 90 | 10 days | Up to 270 minutes |
| Php 100 | 15 days | Up to 300 minutes |
NOTE: You may load as much as Php 500 (valid for 60 days) via Sun Xpress Load Retailers.
Special Load
Sun Broadband Wireless Special Load is a load variant specific only for Sun Broadband Wireless Prepaid. This is packed with more internet hours usage and is targeted for heavy prepaid internet users. Out of your regular load, you must only load amounts which are divisible by P10.
| Special Card Denomination | Number of Usage Hours | Scheme | Code |
| Php 100 | 6 hours | Must be consumed within 3 days from start of use | SBW 100 |
| Php 300 | 24 hours | Must be consumed within 10 days from start of use | SBW 300 |
Being the case, you will only be paying as low as P1.04/30 mins., 4.17/30 mins and P3.13/mins. if you’re using SBW 50, 100 & 300, respectively.
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Can I load regular load to my account via Give-a-Load?
Yes.
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Where can I top-up?
SBW 50 may be availed over-the-air through Sun Xpress Load Retailers or Give-a-Load. SBW 50 scratch cards are also available. SBW 100 and 300 may be availed as scratch cards or over-the-air through Sun Xpress Load Retailers.
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What will happen if I avail Regular Load even if I still have unused Regular Load in my account?
Your load will add-up and the validity will follow the longer load validity between the two loads (NOTE: Load validity accumulation is not applicable for Sun Broadband Wireless Prepaid).
Scenario 1:
Joey has P10 unused regular load valid for 1 day. Later in the afternoon, Joey decided to load P100 regular load with a validity of 5 days.
Following the longer validity rule, it would follow that his total load amount is P110 which is valid for 5 days upon loading the P100 load. Total internet hours usage is 5 hours and 30 minutes.
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What will happen if I load Sun Broadband Wireless Special Load even if I still have unused Regular Load in my account and vice versa?
Having two different types of load in your account is alright. The longer validity between the two loads shall apply (NOTE: Load validity accumulation is not applicable for Sun Broadband Wireless Prepaid).
Scenario 1:
Day 0 – Joey loads SBW 300 with 24 hrs internet usage. This load amount is valid for 10 days.
Day 2 – Joey uses Sun Broadband Wireless for 4 hours.
Day 5 – Joey’s balance of 20 hrs internet usage will expire today. Joey loads P150 regular load (7.5 hrs) valid for 30 days.
Total balance is 27.5 hrs expiring 30 days upon loading the P150 regular load.
Scenario 2:
Day 0 – Joey loads P500 (25 hrs) regular load which is valid for 60 days.
Day 5 – Joey uses Sun Broadband Wireless for 15 hours.
Day 10 – Joey loads SBW 100 (6 hrs, valid for 3 days) even if he still have P200 (10 hrs) unused regular load.
Total balance is 16 hrs expiring 50 days from Day 10 (or 60 days upon loading P500 regular load)
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Can I load ten (10) SBW 300 load at the same time? How long is my load validity?
Yes. Your ten (10) SBW 300 load (240 hours) will be valid for 5 days (longest validity rule).
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What’s the maximum load validity?
Maximum load validity is 60 days (Load validity for P500 Regular Load).
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What’s the maximum cumulative number of hours can I load?
499,999 hours
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Can I use Sun Broadband Wireless Prepaid to send SMS, make calls and receive SMS and outgoing calls?
Sun Broadband Wireless Prepaid can only be used for data with the exception of making outgoing and incoming SMS.
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How will I know my balance?
Using the Text Messaging interface on your USD dashboard, just text “balance” to 2225. Note that inquiring about your balance to 2225 is free-of-charge. Thus you may check your balance even if you don’t have any load in your account or if you’re disconnected from the internet.
After successfully sending “balance” to 2225, you’ll be receiving a balance advisory from SBW. Balance advisory will indicate your available internet hours usage rounded off to 0.5 hrs. and its corresponding validity.