Registration

  • 1. Select the desired app to be purchased. Subscriber taps the price of app.

  • 2. Subscriber must accept app permissions.

  • 3. Subscriber taps “CONTINUE” to proceed.

  • 4. Subscriber must choose “Enable Sun billing” to register and activate DCB.

  • 5. Fill-out the information required which will be stored in subscriber’s Google account then click SAVE.

  • 6. Google Play shall confirm the details provided by the subscriber. Subscriber is encouraged to read the Terms of Service provided before clicking “ACCEPT”.

  • 7. Google Play shall save the details provided then subscriber may proceed with the app purchase.

App Purchase

  • 1. Select the desired app to be purchased. Subscriber taps the price of app.

  • 2. Subscriber must accept app permissions.

  • 3. Subscriber taps “CONTINUE” to proceed.

  • 4. Subscriber enters his/her Google password and taps CONFIRM.

    Note: In case subscriber ticks the Never Ask Me Again checkbox, subscriber will no longer be required to undergo this step on the next purchase.
  • 5. Google Play shall confirm successful payment. Subscriber may choose if he would like to enter his password every time he makes a purchase or every 30 minutes he is logged on instead.

  • 6. Subscriber shall receive a SMS confirmation on the successful payment. Purchase receipt shall also be sent to subscriber’s Google account.

In-app Purchase

  • 1. Subscriber selects in-app digital product then the Google Play payment details page will pop up. Tap BUY.

  • 2. If it is the user’s first time to use DCB, user must enter Google password and confirm. Existing users will be directed to #3.

  • 3. A quick pop-up on successful payment shall be prompted then subscriber will receive a successful SMS confirmation. Purchase receipt shall also be sent to subscriber’s Google account.

App Refund

  • 1. Within 2 hours from app installation, subscriber may go back to the details page of the purchased app to perform the refund. Subscriber taps REFUND to initiate reversal.

  • 2. Play Store confirms the request. Subscriber shall tap YES to proceed with the refund.

  • 3. A quick pop-up shall display successful refund then subscriber will receive a SMS on the successful refund transaction. Refund receipt shall also be sent to subscriber’s Google account.

Frequently Asked Questions

Top