Device Settings for Mobile Internet

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Mobile Internet

  • To use your data services, make sure to turn your mobile phone’s cellular data or mobile data settings on. Please refer to your device’s manual.

  • Step 1: Text NET to 2300
    Step 2: You will be notified upon successful activation of the internet service
    Step 3: You will receive information on device settings. Proceed with the configuration and use 1234 when asked for a password.
    Step 4: Enable Mobile Data and Data Roaming
    Step 5: Click “OK” for no additional charges. (Disable when outside the country)

    As an alternative to activation procedure, you may also configure your device manually. Choose an access point name in your settings, type "minternet" then save.

  • If you see the following symbols on your laptop, phone or tablet, it means you’re connected to the Internet.

    Common Wi-Fi symbols

    Common Mobile Internet symbols

  • It is important to note that data usage varies per device. The amount of data consumed usually depends on the kind of device you are using and the quality of the content. The MB consumption above are based on averages and estimates only.

    20 KB 1 Chat Message
    30 KB 1 Facebook Post (text only)
    250 KB 1 Instagram Post
    300 KB 1 Email (with attachment)
    1.3 MB 1 Web Page Browsing w/ Photos
    2.5 MB 1 Streaming of Music (4 mins)
    13 MB 1 Streaming of Video (4 mins)

    MB Conversion
    1 Kilobyte (KB) = 1,024 Bytes (B)
    1 Megabyte (MB) = 1,024 Kilobytes (KB)
    1 Gigabyte(GB) = 1,024 Megabytes (MB)

    MB vs. MBPS
    MB (Megabyte) A unit of data. A million bytes.
    MBPS (Megabits Per Second) The speed of data transfer.

  • These packages allow you to be more flexible with your usage allowing you to access the Internet only when needed. No volume will be deducted unless you or mobile apps use the Internet. Charging will be based on KB/MB/GB and not blocks of 15 minutes.

    Ideal for users who always have their data connected but only use the Internet when needed.

    Non-Stop Surf Packages

    Non-Stop Surf FAQs

  • These packages allow you to maximize your usage in blocks of 15 minutes. Charging is based on consumed blocks of 15 minutes regardless of KB/MB/GB consumption.

    Ideal for users who maximize 15 minutes per surfing session.

    Time-Based Packages

  • BACKGROUND APPS(N.)
    Apps that run when push notifications and updates are enabled on your phone. They may incur extra charges for your mobile, but may be avoided by:

    1. Configure operating system and app updates to download via WiFi
    2. For app based loads (ex. FB49), do not click on links that lead outside the app.

    For Android Users:
    Step 1: Go to Settings
    Step 2: Go to Applications Manager
    Step 3: Swipe to the Running Tab
    Step 4: Stop the Running Apps

    For iOS Users:
    Step 1: Go to Settings
    Step 2: Go to Cellular
    Step 3: Select “Use Cellular Data For”
    Step 4: Turn on the apps that are applicable to your load subscription and/or those you only wish to access.

    • Device or handset being used
    • Location of the subscriber
    • Time of use of the subscriber
    • Torrents
    • Peer to peer sharing
    • Machine to machine applications

Rewards

International Services

  • To activate International Roaming, please dial 200 on your Sun Prepaid phone or (02) 395-8000 via landline. Kindly note that roaming may take up to 24 hours to be activated so please call in advance.

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