Check out how we’re making the
move easier for you as early as now!

You can now do your Sun
transactions in select Smart Stores!

Click here to find a store near you.

Enjoy Giga Video add-ons

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Your experience is powered by the
fastest LTE network – Smart!

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Find out how to upgrade!

Frequently Asked Question

ABOUT #SameSunMadeBetter

To provide our SUN customers with the best mobile experience, we are aligning the brand and its service offerings with those that are currently enjoyed by SMART customers. This includes having access to connectivity powered by the country’s fastest mobile network Smart LTE and to the GIGA Life.

General Inquiry

Add-on Services

Smart Store Co-location

There will be no changes in your transactions with us. Dedicated SUN Postpaid customer representatives are available to assist you in our co-located stores.

Fixed Load Plan

As long as your account is updated and settled on time, you may continue enjoying your SUN Fixed Load Plan services. Please make sure not to miss payment on your scheduled due date to avoid automatic disconnection and service disruption.

  • Will I still enjoy prepaid top-ups and add-ons?
    You may still avail your Sun Fixed Load Plan (FLP) benefits as long as payments on your postpaid line are continued and settled on-time.

  • Where can I reload or get an add-on?
    Sun Fixed Load Plan customers may continue to avail of airtime load from any SMARTLoad retailer, or register favorite SUN Prepaid offers via SMS Keyword. See list of available add-ons available and how to avail them:

ADD-ON VOICE SMS DATA SMS Keyword (Send to 247) Retailer
Big Time Data 70 30 Sun Unli Allnet 1 GB BDATA 70, DATA70 Not available*
Big Time Data 150 30 Sun Unli Allnet 2.5 GB BDATA 150, DATA150 Not available*
CTC 10 10 Trinet 100 Allnet N/A CTC 10, CTC10 Available via any of our SmartLoad Retailers
CTC 20 25 Trinet 200 Allnet N/A CTC 20, CTC20 Available via any of our SmartLoad Retailers
CTC 30 40 Trinet 300 Allnet N/A CTC 30, CTC30 Available via any of our SmartLoad Retailers
CTC 50 70 Trinet 250 Sun, 250 Allnet N/A CTC 50, CTC50 Available via any of our SmartLoad Retailers
CTU 25 Unli Sun Unli Allnet N/A CTC 25, CTC25 Available via any of our SmartLoad Retailers e
CTU 30 Unli Trinet Unli Allnet N/A CTU 30, CTU30 Available via any of our SmartLoad Retailers
GIGA VIDEO 50 N/A Unli Allnet 1 GB GIGA 50, GIGA50 Available via any of our SmartLoad Retailers
GIGA VIDEO 99 N/A N/A 2 GB GIGA 99, GIGA99 Available via any of our SmartLoad Retailers
GIGA VIDEO 299 N/A N/A 4 GB GIGA 299, GIGA299 Available via any of our SmartLoad Retailers
GIGA VIDEO 399 N/A N/A 6 GB GIGA 399, GIGA399 Not available*
GIGA VIDEO 499 N/A N/A 8 GB GIGA 499, GIGA499 Not available*
GIGA VIDEO+ 75 Unli Trinet Unli Allnet 1 GB GIGAPLUS75, GIGAPLUS 75 Not available*
GIGA VIDEO+ 149 Unli Trinet Unli Allnet 2 GB GIGAPLUS149, GIGAPLUS 149 Not available*
GIGA VIDEO+ 449 Unli Trinet Unli Allnet 4 GB GIGAPLUS449, GIGAPLUS 449 Not available*
GIGA VIDEO+ 549 Unli Trinet Unli Allnet 6 GB GIGAPLUS549, GIGAPLUS 549 Not available*
GIGA VIDEO+ 649 Unli Trinet Unli Allnet 8 GB GIGAPLUS649, GIGAPLUS 649 Not available*
SULIT SURF PLUS 20 Unli Trinet Unli Allnet 300 MB SSP 20, SSP20 Available via any of our SmartLoad Retailers
SULIT SURF PLUS 50 Unli Trinet Unli Allnet 500 MB SSP 50, SSP50 Available via any of our SmartLoad Retailers
SULIT SURF PLUS 99 Unli Trinet, 30 Allnet Unli Allnet 1 GB SSP 99, SSP99 Available via any of our SmartLoad Retailers
SULIT SURF PLUS 249 Unli Trinet, 60 Allnet Unli Allnet 2 GB SSP 249, SSP249 Available via any of our SmartLoad Retailers
TU 50 60 Allnet Unli Allnet N/A TU 50, TU50 Available via any of our SmartLoad Retailers
TU 60 N/A N/A N/A TU 60, TU60 Not available*
TU 150 300 Trinet Unli Allnet N/A TU 150, TU150 Available via any of our SmartLoad Retailers
TU 200 300 Quadnet Unli Allnet N/A TU 200, TU200 Available via any of our SmartLoad Retailers
TU 300 600 Trinet Unli Sun, 3000 Allnet N/A TU 300, TU300 Not available*
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