FREQUENTLY ASKED QUESTIONS


  1. What is Give-A-Load?
    Giive-A-Load is Sun Cellular’ service that enables Sun Postpaid and Sun Prepaid subscribers to send load credits to other Sun Prepaid subscribers.

  2. Who can use Give-A-Load?
    Sun Postpaid and Sun Prepaid subscribers in the Philippines can use the service to give load to other Sun Prepaid subscribers.

  3. How do I use Give-A-Load?
    Text GIVE amount or promo keyword number of recipient to 2292.
    Example: To give P50 regular load, text GIVE 50 09221234567 or to give Call & Text Combo 50, text GIVE CTC50 09221234567

  4. What are the valid load amount per transaction?
    Subscribers can give regular load from P10 to P50 per transaction.

  5. What promos can I give?
    Below are the promos that you can send via Give-A-Load, with their respective promo keywords.

    Promo Keyword
    Call & Text Combo CTC10
    CTC20
    CTC30
    CTC50
    CTC150
    Call & Text Unlimited CTU25
    CTU50
    CTU100
    CTU150
    CTU450
    Sun Text Unlimited WIN10
    TU20
    TU50
    TU60
    TU150
    TU 200
    iLoads I25
    I50
    I100
    I250
    Sun IDD IDD50
    IDD100
    Sun Broadband Load SBW50
    SBW100
    SBW300

  6. Is there a transaction fee when I give load
    Yes, P1 will be charged for every successful transaction.

  7. Is there a limit to how much I can give in a day?
    Yes, you can only send a total amount of P500 in a day.
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