Choose your Sun Broadband device below:
Broadband USB Modem - Step 1

Step 1

Open your Sun Broadband User Panel by clicking on the icon on your desktop.

Broadband USB Modem - Step 2

Step 2

Go to the Settings tab.
It’s the folder with the gear on it.

Broadband USB Modem - Step 3

Step 3

Choose Network Settings, then click on Manual. Click on apply.

Broadband USB Modem - Step 4

Step 4

Choose Network Settings, then click on Manual. Click on apply.

Broadband USB Modem - Step 5

Step 5

Return to automatic by going back to the Network Settings and selecting Auto. Enjoy surfing with a stronger signal!

Sun Broadband Pocket Wifi
Pocket Wifi - Step 1

Step 1

Open your internet browser and go to the address for your device: 192.168.0.1 for ZTE device or 192.168.1.1 for Huawei device.

Pocket Wifi - Step 1

Step 2

Log-in with the username “admin” and the password “admin.”

Step 3

Temporarily disconnect from the network and go to Settings.

Pocket Wifi - Step 1

Step 4

Go to Network Selection. Choose Manual then click Search.

Pocket Wifi - Step 1

Step 5

From the list that appears, choose either Sun or SMART, and click register.

Step 6

Go back to Network Selection and choose Automatic.

Step 7

Reconnect and enjoy your stronger connection!

Sun Broadband Tablets

Step 1

Go to your Mobile Network settings.

Smart Phone / Tablet - Step 2

Step 2

Choose select manually.

Smart Phone / Tablet - Step 3

Step 3

From the available networks, select either SMART or Sun.

Smart Phone / Tablet - Step 4

Step 4

Go back to network settings and select Choose automatically.

Smart Phone / Tablet - Step 5

Step 5

On your setting, enable Mobile Data and Data Roaming.
NOTE: When going out of the country, turn off Data Roaming to avoid additional charges.

Need more help? Call the Sun Broadband Hotlines:
333 (mobile) or 395-3333 (landline).

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